Frequently Asked Questions
Everything you need to know about your GamaKay experience.
What is the typical shipping time for orders?
Orders are processed within 1-3 business days. International shipping typically takes 7-15 business days depending on your location and selected shipping method.
Are GamaKay keyboards hot-swappable?
Yes, most GamaKay mechanical keyboards feature hot-swappable PCB designs, allowing you to easily change switches without soldering.
What is your return policy for electronics?
We offer a 30-day return policy for items in their original packaging and condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Do you provide software for RGB customization?
Yes, we provide dedicated drivers and software for our keyboards and mice to customize RGB lighting effects, macros, and key assignments.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your region.
Does my GamaKay product come with a warranty?
All GamaKay hardware comes with a standard 12-month warranty covering manufacturing defects and hardware failures under normal use.